SHIPPING

Shipping Information

BEACHBORN orders are delivered Monday to Saturday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery is available nationwide and Same Day delivery is offered within Metro Manila. For more info, kindly click this link.

 

To avoid unnecessary shipping delays please ensure you include correct and complete details of your barangay, city, province, zip code and mobile number (no landline pls). Thank you!

 

TRACKING SHIPMENTS:

You may track your order easily via the Entrego (metro manila) Xpost (provincial) or LBC (express shipping) website. Just key in the tracking number that was sent to you in our confirmation email/sms to check the status of your parcel.

 

Can I pick up at an LBC branch? 

Just indicate the branch under shipping address and choose express shipping when you checkout.

WHEN WILL I RECEIVE MY PACKAGE?

Courier	Metro Manila	Provincial (Rizal, Bulacan included)
Entrego	2-5 working days (Sundays and holidays not included)	N/A
Xpost	2-5 working days (Sundays and holidays not included)	5-7 working days (Sundays and Holidays not included)
LBC	1-2 working days (Sundays and Holidays not included. Do note that our cut off is at 2pm, all orders placed beyond this time will be processed on the next working day.)	1 -2 working days (Sundays and Holidays not included)

 

Please be aware that our daily cut-off is at 2pm, all orders placed beyond that time will be shipped on the next working day.

Orders may also be picked up at our satellite office in Greenhills, by appointment. Kindly send us a msg via viber +639189856391 to schedule.

 

HOW MUCH IS SHIPPING?

Via Entrego (Budget Shipping/No Insurance):

Metro Manila Small - P60

Metro Manila Large - P80

GMA - P80

 

Via X-post (Standard Shipping w Insurance and COD +P25):

Metro Manila Small - P110 

Rizal and Provincial Small - P150

Rizal and Provincial Large - P220

 

Via LBC (Express/Next Day Delivery):

Metro Manila - P155 up to 1 kilo

Metro Manila - P235 (more than1 kilo)

Provincial - P255 up to 1 kilo

Provincial - P350 (more than 1 kilo)

To avoid delays, make sure you choose the right shipping option for your location. Rizal, Bulacan, Cavite and all other areas outside of Metro Manila are considered provincial.

RETURNS

We check all items upon shipping therefore we do not accept returns. However, some exceptions may be made within 7 days of purchase. Client must be able to prove that product has not been tampered with and that purchase was made directly through our website. Kindly provide a clear photo of shipping label along with purchased orders.

 

WE STRICTLY DO NOT ISSUSE REFUNDS FOR DELAYED SHIPMENTS. Pls contact your chosen courier regarding delays since we ship immediately upon payment. 

I HAVEN'T RECEIVED ANY UPDATES REGARDING MY ORDER.

Updates are automated. Please make sure to input the correct email address or mobile number (without space, ex: 0917888999) to receive free SMS/ email updates regarding your order including tracking and status.

COURIER DID NOT CALL OR TEXT ME

Messengers aren't always equipped with company issued mobile phones to notify you before they arrive. To avoid any delays with the delivery of your order, please make sure that there is always someone to receive your parcel at the gate. Courier will only try delivering your package twice before it's sent back to us and marked as a "failed delivery". In this case, you will need to pay again for shipping in order for  us to be able to resend your package.

HOW DO WE CONTACT YOU?

Our ONLY viber number is 09189856391. For any concerns, you may message us there or send us a DM via our official Facebook page (www.facebook.com/beachbornph) or email us at beachbornph@gmail.com

 

TO FOLLOW UP SHIPMENTS:

ENTREGO:

Visit the Entrego website to chat with a customer representative or call +63 2 2993111

XPOST:

You may email Xpost with your tracking number at customercare@xpost.ph or contact Xpost at these numbers: 028778234,028213566 or 09178417285.

LBC:

Email customercare@lbcexpress.com with your tracking number

 

CASH ON DELIVERY PROCEDURE:

Due to numerous returns, we've decided to put a minimum of P500 for all order processed via cash on delivery. Orders below P500 will be cancelled.

For COD orders below P500, kindly place your orders via BEACHBORN's official Shopee Store or look for us in Lazada. Just click HERE and select CASH ON DELIVERY upon checkout.